Last Updated: 8/12/20, 4:38 PM

The NCOS is working harder than ever to bring our members the most important, relevant, and up-to-date information and getting it to you through our email updates and this webpage, which is continuously being updated.

These are unprecedented times. The NCOS remains committed to each of our 1,000+ members and we are here to assist you in any way we can. Thank you for your continued support. Together, we will get through this.

Latest NCOS Announcements

8/3/20: Due to the ongoing COVID-19 pandemic and the resulting state and federal guidelines restricting large gatherings, Fall Congress 2020 will now be held virtually.

6/23/20: All NCOS and AOA dues waiver refunds have been completed. If you have questions about your 2020 dues waiver, contact [email protected].

6/2/20: The NCOS put out a press release about the new protocols practices are implementing to keep patients safe as they return to providing a full range of eye health and vision care.

5/12/20: The NCOS put out a press release warning patients to be cautious of "at-home eye exam" or "vision test" product claims during the COVID-19 pandemic.

5/4/20: In an effort to help practices across North Carolina reopen and start seeing patients, the NCOS has drafted the following guide: Reopening North Carolina Optometry

5/1/20: The NCOS is now taking orders for three types of Personal Protective Equipment (PPE). The deadline to place an order is 4:00 PM on Wednesday, May 6th. 

4/30/20: Due to the ongoing COVID-19 pandemic and the resulting state and federal guidelines restricting large gatherings, Spring Congress 2020 will now be held virtually.

4/29/20: The NCOS has partnered with Ward & Smith, P.A. to bring members another exclusive webinar about COVID-19 employment issues. See below for more information.

4/28/20: The NCOS is now taking pre-orders for Personal Protective Equipment (PPE) and has also compiled a list of potential resources for PPE. Click here for details.

4/21/20: The NCOS put out a press release cautioning against avoidable ER visits for primary eye care services during the COVID-19 pandemic.

4/13/20: The NCOS partnered with Ward & Smith, P.A. to bring members an exclusive webinar about COVID-19 employment issues. See below for more information.

4/9/20: Complete details regarding our commitment to waive two months of 2020 dues to all members was sent out. Click here to view the message.

3/25/20: The NCOS and AOA announce they will be providing immediate financial assistance to all members by waiving 2020 membership dues for a period of two months. More details to follow.

Guide to Reopening North Carolina Optometry

In an effort to help practices across North Carolina reopen and start seeing patients, the NCOS has drafted the following guide: Reopening North Carolina Optometry (this guide was updated on 5/21/20)

This guidance was developed with input from the NC Board of Optometric Examiners. 

Please use this to help guide your reopening process.

Personal Protective Equipment (PPE)

The NCOS has compiled a list of potential PPE resources. We will continue to update this information as more resources become available. Supply levels for PPE change often – some sources below may have equipment immediately available, others may not. We recommend checking these sources routinely, after utilizing your normal resources for PPE.

NCOS Webinars

NCOS has partnered with Ward and Smith, P.A. to bring NCOS members two exclusive webinars.

What: 20/20 Vision - A Further Look Into COVID-19 Employment Issues
When: Thursday, May 7th
Speaker: Ken Gray, Labor and Employment Attorney at Ward and Smith, P.A.
Details: This webinar reviewed more COVID-19-related employment issues that may affect members, including recent updates from the Department of Labor, and member questions were answered.

Watch Now

What: 20/20 Vision - A look Into COVID-19 Employment Issues
When: Thursday, April 16th
Speaker: Ken Gray, Labor and Employment Attorney at Ward and Smith, P.A.
Details: This webinar reviewed COVID-19-related employment issues that may affect members and member questions were answered.

Watch Now

View PowerPoint Slides

 Ken Gray is the leader of Ward and Smith, P.A.'s labor and employment group. His practice experience encompasses various areas of employment-related litigation. He advises clients and litigates cases involving all forms of employment discrimination, wrongful discharge, and breach of employment contracts from small start-up companies to Fortune 500 corporations. Ken is a frequent lecturer on employment discrimination, workplace retaliation, workers' compensation, and wage and hour law issues. To read Ken's full bio, click here.

NCOS Email Updates

The NCOS is sending out COVID-specific emails to all members with the latest and most important information. During this time of crisis, we are making these emails available to all North Carolina optometrists, regardless of whether you are a member or not.

You can view all of our emails here.

NCOS Third Party Assistance

Having an issue with a payor? Please let us know! We are here to help with any issues. Email us at [email protected]

State Resources


North Carolina State Board of Examiners in Optometry
COVID-19 Advisories
The NCSBEO has issued ten advisories. The latest advisory was issued on 7/1/20.

North Carolina Department of Health and Human Services
COVID-19 Response in North Carolina
COVID-19 and NC Medicaid

North Carolina Department of Commerce
COVID-19 Information for Employers and Individuals

North Carolina Department of Insurance
COVID-19 News, Information, Bulletins, and Advisories

National Resources


American Optometric Association
COVID-19 Latest Updates
AOA COVID-19 Webinar Series

U.S. Small Business Adminstration (SBA)
COVID-19 Small Business Guidance and Loan Resources

Centers for Disease Control and Prevention (CDC)
COVID-19 Information and Guidance

Centers for Medicaid and Medicare Services (CMS)
COVID-19 Program Guidance

COVID-19 Resources

Palmetto GBA
COVID-19 Resources
Latest Articles

American Academy of Ophthalmology
COVID-19 Updates


COVID-19 Considerations on Contact Lens Insertion & Removal Training During The Public Health Emergency (6/24/20)
What To Do If a Staff Member Tests Positive For COVID-19 (6/8/20)

NCOS Partner Support

ABB Optical Group
ABB Optical Group Supports NCOS Members With Five New Initiatives And Resources In Response To COVID-19 (3/26/20) 

As offices begin to reopen, Allergan knows safety is a priority. To reassure your patients that their safety is always top of mind, they’ve partnered with members of the community to create a video welcoming them back. This short video also helps patients understand what they can expect as they return to appointments in your office. (6/22/20)

Allergan Is Easing The Financial Impact For Your Patients And Your Practice (4/2/20)

Allergan can help alleviate some of the stress of obtaining REFRESH® for your patients who may be unable to purchase it directly at your practice. The REFRESH® eCommerce platform allows patients to purchase their preferred REFRESH® products from your own RefreshMyEyes™ online store. Products will be shipped directly to patients within 3 to 5 days without the need for you to be in your office or physically stocking product. Shipping is free on any orders over $30 ($4.95 otherwise). 

Visit to register and get started. Click here for an information flyer and here to view a video demo on how the program works. 

Cooper Vision
CooperVision Resources to Support Eyecare Practices (4/14/20)

Contact Lens Institute Shares New CDC Guidance for Contact Lens Wear and COVID-19 (4/10/20)

Helpful Information Regarding COVID-19 and Contact Lens Wear

A message from MyEyeDr. (4/14/20)

Check out VSP's COVID-19 provider resource portal and Provider Facebook page regularly for new updates.

Free Slit Lamp Breath Shields For Your Office

NC Company Supports Optometry's Disaster Relief Fund

ImageMark Business Services, a printing, branding and marketing company located in Gastonia, NC, has recently begun providing COVID-19 signage and other related resources specifically designed for eye care. 

ImageMark has created floor stickers for social distancing, hand-washing reminders for restrooms, banners for sharing office protocols, face masks and shields, hand sanitizer and other PPE (some of which can be branded), and they have a disinfectant that is FDA-approved for killing the COVID-19 virus.

Click here for a product flyer with a special savings code. View their entire line of safety products at

In recognition of the recent public unrest across the nation where many eye care practices were damaged, a percentage of sales from eye care products will be donated to the AOA’s Optometry’s Fund for Disaster Relief.